--- title: 🔒 Dealer Policy on the Protection of Personally Identifiable Information (PII) description: How dealers are expected to protect personally identifiable information (PII) they access through the addy platform --- [Skip to content](https://learning.addyinvest.com/dealer-policy-on-the-protection-of-personally-identifiable-information-pii#main-content) English Show submenu for translations ![addy logo.png\]](https://learning.addyinvest.com/hs-fs/hubfs/logos%20-%20addy/addy%20logo.png?height=40&name=addy%20logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to addyinvest.ca](https://addyinvest.ca/) [Go to addyinvest.ca](https://addyinvest.ca/?hsLang=en) Hello 👋 How can we help you? - There are no suggestions because the search field is empty. 1. [addy Help Centre](https://learning.addyinvest.com/?hsLang=en) 2. [Information for Dealers](https://learning.addyinvest.com/information-for-dealers?hsLang=en) # 🔒 Dealer Policy on the Protection of Personally Identifiable Information (PII) ## How dealers are expected to protect personally identifiable information (PII) they access through the addy platform **Applies to:** All dealers on the addy platform **Owner:** Legal & Compliance, addy Technology Corp. #### [Download: Dealer PII Acknowledgement](https://learning.addyinvest.com/hubfs/Dealer%20Acknowledgement%20and%20Undertaking.pdf?hsLang=en) #### ✨ Purpose This policy lays out exactly how dealers are expected to protect personally identifiable information (PII) they access through the addy platform. That includes any data about users or members — like names, emails, SINs, and investment records. Why does it matter? Because protecting this data isn’t optional — it’s a legal and contractual requirement. Any mishandling of personal info is considered a serious breach of your obligations on the platform. This policy aligns with Canadian privacy laws like PIPEDA and provincial regulations. --- #### 👥 Who This Applies To Any dealers (and your employees, contractors, or agents) using addy software to raise capital, manage investor relationships, or run communications involving user/member data. --- #### 📖 Key Terms **PII (Personally Identifiable Information):** Any info that can identify a person — like full names, addresses, email addresses, SINs, bank info, IP addresses, and investment records. **Dealers:** Any company or entity using the addy platform to raise capital or manage investors. **Processing:** Any handling of personal data — collecting, storing, using, disclosing, sharing, or deleting it. --- #### ✅ Your Responsibilities Dealers are 100% responsible for following this policy and complying with Canadian privacy laws. Here's what that looks like: ### 🔐 Access Controls Only authorized people should be able to access PII — and only when needed to manage an offering or meet a legal obligation. ### 📉 Data Minimization Only collect the bare minimum data you need. If you want to collect or use more, you need written approval from addy. ### 🔒 Secure Storage PII must be stored securely using encryption, password protection, and enterprise-grade systems. Don’t store it on unencrypted devices or consumer-grade cloud tools. ### 🗑 Data Retention Only keep personal data for as long as you’re legally required to. When it’s no longer needed, delete or anonymize it using best practices. --- #### 📤 Transmitting PII This part is critical. When sharing any document that contains PII: - ✅ **Use the addy Data Room.** This is the approved method. - ❌ **Never use unencrypted email or insecure platforms.** - ✅ If you must use another method, encrypt the file and send the password separately. - ✅ Any service used to send or store PII must comply with Canadian privacy standards — including data residency. Failing to follow these rules is considered a breach of policy. --- #### 🚫 What You Can’t Do With PII You are **strictly prohibited** from: - Using investor or user data for marketing or unrelated business purposes - Selling or renting data to anyone - Sharing it with third parties without documented investor consent *and* written authorization from addy - Transferring investor lists between entities or deals Any misuse may result in removal from the platform and potential regulatory consequences. --- #### 🚨 Breach Reporting If you suspect or confirm any unauthorized use, loss, or breach of PII, notify our Compliance team immediately: 📧 **compliance@addyinvest.com** Your report must include: - What happened - What data was involved - When and how it was discovered - What you’ve done to contain and fix it addy may suspend your access, notify affected members, and report the incident to regulators. --- #### 🛠 Enforcement We take privacy seriously. If you don’t follow this policy, the consequences may include: - Suspension or removal from the addy platform - Termination of your investment offerings - Legal action or regulatory enforcement Compliance is a **requirement** to access the platform. --- #### 📝 Annual Acknowledgement Dealers must accept this policy when they onboard and recertify every year — or whenever there’s a major update. Not acknowledging it may lead to restrictions on your account. --- #### 🤝 Need Help? Questions or concerns? 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