--- title: How to Change Your Connected Bank Account for addy Portal Corp. description: If you need to update the bank account linked to your addy profile, this article explains what you need to know, what documents are required, and how long the process takes. These steps help us keep your account secure. --- [Skip to content](https://learning.addyinvest.com/how-to-change-your-connected-bank-account-on-addy#main-content) English Show submenu for translations ![addy logo.png\]](https://learning.addyinvest.com/hs-fs/hubfs/logos%20-%20addy/addy%20logo.png?height=40&name=addy%20logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to addyinvest.ca](https://addyinvest.ca/) [Go to addyinvest.ca](https://addyinvest.ca/?hsLang=en) Hello 👋 How can we help you? - There are no suggestions because the search field is empty. 1. [addy Help Centre](https://learning.addyinvest.com/?hsLang=en) 2. [Information for Members](https://learning.addyinvest.com/information-for-members?hsLang=en) 3. [Withdrawing Funds](https://learning.addyinvest.com/information-for-members?hsLang=en#withdrawing-funds) # How to Change Your Connected Bank Account for addy Portal Corp. ## If you need to update the bank account linked to your addy profile, this article explains what you need to know, what documents are required, and how long the process takes. These steps help us keep your account secure. #### **When You Can Update Your Bank Account** You can request a change if your banking details have changed (such as switching financial institutions or receiving a new account number). The name on your new bank account must match the name on your verified addy profile. Joint or third-party accounts can’t be used. #### **How to Submit a Request** Start by connecting your new account via Plaid to your addy Legacy card (or "addy Portal Corp."). After connecting your account, withdrawals will not be available until approved. Please contact us at **support@addyinvest.com**. Your request must include: - Your full name (matching both your addy profile and your bank account) - The last four digits of the bank account currently on file - A **void cheque** or an **official direct deposit form** showing your name and new account information (institution number, transit number, account number) - A photo of your ID, as well as a selfie image of you holding your ID. #### **How We Verify the Change** To keep your account safe, addy performs several checks before updating your banking information: ### **1. Name verification** The name on your bank account must be the same as the name verified on your addy account. ### **2. Confirmation call** We’ll call the phone number already on your addy profile to confirm: - That you made the request - That the details provided are correct - That you authorize the change ### **3. Additional verification (if needed)** We reserve the right to request additional documents before approving the update.   **48-Hour Cooling-Off Period** Once an updated bank account is approved, withdrawals to that account will be paused for **48 hours**. This waiting period helps prevent fraud and unauthorized transfers. After 48 hours—and after verification is complete—withdrawals can resume. You will be notified via email when withdrawals become available. #### **Withdrawal Rules** - Withdrawals can only be sent to the **most recently verified** bank account on file. - Withdrawals cannot be sent to any bank account that hasn’t fully completed the verification process. #### **Exceptions** For security reasons, we cannot bypass verification steps or the 48-hour cooling-off period. Any exceptional cases must be approved by addy’s compliance team.   If you have questions or need to update your banking details, feel free to reach out to us at **support@addyinvest.com** — we’re here to help! - [Information for Members](https://learning.addyinvest.com/information-for-members?hsLang=en#main-content) - [General](https://learning.addyinvest.com/information-for-members?hsLang=en#general) - [Distributions](https://learning.addyinvest.com/information-for-members?hsLang=en#distributions) - [Fees and Expenses](https://learning.addyinvest.com/information-for-members?hsLang=en#fees-and-expenses) - [Your addy Account](https://learning.addyinvest.com/information-for-members?hsLang=en#your-addy-account) - [Exempt Market Dealer/Funding Portals](https://learning.addyinvest.com/information-for-members?hsLang=en#exempt-market-dealer-funding-portals) - [Due Diligence](https://learning.addyinvest.com/information-for-members?hsLang=en#due-diligence) - [Taxes](https://learning.addyinvest.com/information-for-members?hsLang=en#taxes) - [Referrals](https://learning.addyinvest.com/information-for-members?hsLang=en#referrals) - [Adding CAD Funds](https://learning.addyinvest.com/information-for-members?hsLang=en#adding-cad-funds) - [Withdrawing Funds](https://learning.addyinvest.com/information-for-members?hsLang=en#withdrawing-funds) - [USD Funds](https://learning.addyinvest.com/information-for-members?hsLang=en#usd-funds) - [Bank Account Linking](https://learning.addyinvest.com/information-for-members?hsLang=en#bank-account-linking) - [Eligible Investors](https://learning.addyinvest.com/information-for-members?hsLang=en#eligible-investors) - [Real Estate Fund](https://learning.addyinvest.com/information-for-members?hsLang=en#real-estate-fund) - [Hard Money Loans](https://learning.addyinvest.com/information-for-members?hsLang=en#hard-money-loans) - [Corporate Accounts](https://learning.addyinvest.com/information-for-members?hsLang=en#corporate-accounts) - [USA Offerings](https://learning.addyinvest.com/information-for-members?hsLang=en#usa-offerings) - [Perks](https://learning.addyinvest.com/information-for-members?hsLang=en#perks) - [EFT Transactions](https://learning.addyinvest.com/information-for-members?hsLang=en#eft-transactions) - [Cards](https://learning.addyinvest.com/information-for-members?hsLang=en#cards) - [Information for Issuers](https://learning.addyinvest.com/information-for-issuers?hsLang=en#main-content) - [Getting started](https://learning.addyinvest.com/information-for-issuers?hsLang=en#getting-started) - [Taxes](https://learning.addyinvest.com/information-for-issuers?hsLang=en#taxes) - [Accessing Investor Information](https://learning.addyinvest.com/information-for-issuers?hsLang=en#accessing-investor-information) - [Distributions](https://learning.addyinvest.com/information-for-issuers?hsLang=en#distributions) - [Public Issuance](https://learning.addyinvest.com/information-for-issuers?hsLang=en#public-issuance) - [General](https://learning.addyinvest.com/information-for-issuers?hsLang=en#general) - [Menu Options](https://learning.addyinvest.com/information-for-issuers?hsLang=en#menu-options) - [Automated Emails and Notifications for Investors](https://learning.addyinvest.com/information-for-issuers?hsLang=en#automated-emails-and-notifications-for-investors) - [Wallets and Funding](https://learning.addyinvest.com/information-for-issuers?hsLang=en#wallets-and-funding) - [Closing an Issuance](https://learning.addyinvest.com/information-for-issuers?hsLang=en#closing-an-issuance) - [Transaction Ledgers](https://learning.addyinvest.com/information-for-issuers?hsLang=en#transaction-ledgers) - [Private issuance](https://learning.addyinvest.com/information-for-issuers?hsLang=en#private-issuance) - [Debt Issuances](https://learning.addyinvest.com/information-for-issuers?hsLang=en#debt-issuances) - [The Offering Document](https://learning.addyinvest.com/information-for-issuers?hsLang=en#the-offering-document) - [Subscription Agreement Template](https://learning.addyinvest.com/information-for-issuers?hsLang=en#subscription-agreement-template) - [Perks](https://learning.addyinvest.com/information-for-issuers?hsLang=en#perks) - [AI Tools](https://learning.addyinvest.com/information-for-issuers?hsLang=en#ai-tools) - [Information for Dealers](https://learning.addyinvest.com/information-for-dealers?hsLang=en#main-content) - [Dealing Representatives](https://learning.addyinvest.com/information-for-dealers?hsLang=en#dealing-representatives) - [CCO / UDP](https://learning.addyinvest.com/information-for-dealers?hsLang=en#cco-udp) - [Issuance support](https://learning.addyinvest.com/information-for-dealers?hsLang=en#issuance-support) - [FAQs](https://learning.addyinvest.com/faqs?hsLang=en#main-content) - [USD](https://learning.addyinvest.com/faqs?hsLang=en#usd) - [I need human support](https://learning.addyinvest.com/i-need-human-support?hsLang=en) - [Information for Accredited Investors](https://learning.addyinvest.com/information-for-accredited-investors?hsLang=en#main-content) - [Accredited Investor Categories](https://learning.addyinvest.com/information-for-accredited-investors?hsLang=en#accredited-investor-categories) - [FAQ](https://learning.addyinvest.com/information-for-accredited-investors?hsLang=en#faq) - [Hard Money Loans](https://learning.addyinvest.com/hard-money-loans?hsLang=en#main-content) - [For Borrowers](https://learning.addyinvest.com/hard-money-loans?hsLang=en#for-borrowers) - [For Lenders](https://learning.addyinvest.com/hard-money-loans?hsLang=en#for-lenders) - [addy Intelligence](https://learning.addyinvest.com/addy-intelligence?hsLang=en#main-content) - [AI Agents](https://learning.addyinvest.com/addy-intelligence?hsLang=en#ai-agents) - [Information for Card Issuers](https://learning.addyinvest.com/information-for-card-issuers?hsLang=en#main-content) - [EFT](https://learning.addyinvest.com/information-for-card-issuers?hsLang=en#eft) - [Interac](https://learning.addyinvest.com/information-for-card-issuers?hsLang=en#interac) - [Wire Transfer](https://learning.addyinvest.com/information-for-card-issuers?hsLang=en#wire-transfer) - [General](https://learning.addyinvest.com/information-for-card-issuers?hsLang=en#general) - [Fund Management](https://learning.addyinvest.com/information-for-card-issuers?hsLang=en#fund-management) [![Chill listening crop-3](https://learning.addyinvest.com/hs-fs/hubfs/logos%20-%20addy/slogan%20-%20black.png?width=109&height=33&name=slogan%20-%20black.png "Chill listening crop-3")](http://addyinvest.ca?hsLang=en) addyinvest.ca Help Centre Copyright © 2026, addy Technology Corp.