The steps needed to setup an Interac process for your addy Card.
To allow your cardholders to invest through addy using funds sent via Interac e-Transfer, you’ll need to set up your Interac service details with us.
This setup allows:
-
Members to fund your issued card.
-
Interac transactions to be routed to your designated receiving email.
-
You to manage support and communication for Interac-related issues.
What You Need to Provide
Here’s what we’ll need from you to get started:
| Field | Description |
|---|---|
| Card Issuer Name | The name of your organization. This will be shown to members for support and authorization purposes. |
| Card Issuer Address | Your business address. Used for documentation and compliance purposes. |
| Support Email Address | Provide an email address for members to contact your in the vent they have issues with their transactions. |
| Interac Email for Funds | The email address where Interac e-Transfers should be sent. If it's the same as your support email, just note that. |
| Security Question / Security Answer | Some financial institutions require a security question and answer for Interac e-Transfers. To ensure members can complete their transfers successfully, you must provide a default security question and answer that members can use if their bank doesn't support auto-deposit. |
💡 If you're using an auto-deposit-enabled Interac account, please confirm that the receiving email is registered with your financial institution to avoid delays or failed transfers.
How to credit the member for the amount received.
- Navigate to the member search page.
- Search for the member using their addy ID they provided in the message section of the interac confirmation email.
- Click on the "Transactions" tab, then "Add Wallet Deposit"
- Include the amount, date received, payment method and the interac confirmation number and submit.
-
-
- The transaction is not complete yet. Transactions that have been manually credited to a member require dual authorization to be finalized.
- Interac Funds that are credited to the investor's wallet are considered settled and can be withdrawn by the investor immediately.
-
- Navigate to the "Manual Transactions Page" to review and approve all pending transactions. Note that you cannot approve transactions added by yourself; you will require a separate finance account admin to approve manual transactions.