addy Help Centre

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addy Help Centre

Information for Members

Information for Members

Understand how our platform works.

How do addy investors make money?

How does addy ensure raised capital goes into the entity that holds title or will hold title to the asset?

Does addy search for court proceedings?

What documents should I expect to see in the data room?

Are you a Politically Exposed Person?

TREZ CAPITAL - TERMS OF ENGAGEMENT

How do I use my Income Ladder?

Information for will executors

How to submit a name change request

Want to earn $25 toward an investment? Share your property update with us

Understanding credit offerings on addy: your guide to common questions

What is a Property Title?

What are Cap Rates?

What is LTV?

How does Interest Rates Affect Property Vale?

What is a Triple Net Lease?

How Unemployment Rates affect Property Values?

Understanding Absorption Rate in Real Estate

What is Bid/Ask Spread in Real Estate

What is Effective Gross Income Multiple

What is an Official Community Plan?

How Does Changes in Zoning Affect Property Value?

How does Rent Control Affect Property Values?

How Does Population Growth Affect Property Values?

How Inflation Affects Property Values?

How does Property Tax Affect Property Value?

How does Cost of Insurance Affect Property Values

General

How much can I invest?

Why can’t Quebec residents invest in certain properties?

Can I sell my shares?

Can I list a beneficiary for my investment?

Is there leverage on any of the properties?

What does countersigning mean?

Does addy invest in the deals?

What happens if addy goes bankrupt?

Is addy a REIT?

Crowdfunding Documents vs. Offering Memoranda

More information about the $10,000 investment limit

What is the Subscriber Distribution Table

How do I delete my account?

What steps does addy take to ensure my investment gets to where it should be?

Information about Minimum and Maximum Securities for Sale

Perkins CAD Day info

The Dealing Representative denied my investment - what are my options?

How can I change the exemption of my share purchase to qualify for a higher amount?

How do I cancel my share or unit investment

How do I request rescission of my share or unit investment

What are the steps involved in closing a Issuance on addy?

Understanding Loan Position: A Comprehensive Guide

Cash Calls in Real Estate Investments

Understanding Key Real Estate Investment Metrics

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Distributions

What happens if a property doesn’t reach the target amount?

What is an Owners’ Day (aka a distribution)

What is an Ex-Dividend Date?

Why are there no future projections on my Income Ladder for a specific property?

Fees and Expenses

Possible fees associated with USD wallets

How are taxes, insurance, expenses paid?

Does addy charge any fees?

As an investor what is the extent of my liability?

Who handles the property management?

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Your addy Account

How do I change my address?

Why do I need to verify my account again?

How do I reset my password?

What do I do if my email verification isn’t working?

How do I set my addy handle?

How to sign manually created paperwork in your portfolio

Verification Process

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Exempt Market Dealer/Funding Portals

What is a “Confirmation of Crowdfunding Distribution”?

What is a “Notice of Asset Release”?

What is a quarterly statement?

What is Atlas One Digital Securities Inc.?

What is a Funding Portal?

What is an Exempt Market Dealer (EMD)?

Dealer Relationship Disclosure Agreement

What is the "Legal Update Regarding The Isaac on the 9th" I just received?

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Due Diligence

What needs to be present to enable an Issuer to have multiple Public Issuances on addy?

How is the Internal Rate of Return (IRR) calculated for Issuances?

What is a Proforma and how is it used?

What to Look for in a Track Record

What is a Limited Partnership Agreement or Shareholders Agreement?

What are floor rates and how do they affect me?

Understanding Loan-to-Value (LTV) Ratio: Why It Matters

Exploring Loan Terms: What You Need to Know

Decoding Interest Rates: Essential Information

Understanding Amortization: Breaking Down Your Payments

Exploring Recourse: Protecting Lenders and Borrowers

Understanding Security in Lending: Key Concepts

How do I use the addy Proforma

The Importance of Title Searches

What is Loan-To-Value?

Why is Computershare Listed on Mortgage Titles?

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Taxes

How are my distributions taxed?

When can I expect my tax documents and how do I access them?

Will I get a T5 or a T5013 tax slip for my investment?

What happens if I move to a province or country where addy isn’t available?

If I invest in a US property will I have any USD tax implications?

Do I need to pay property transfer tax?

Do I have to file a report or claim anything under the Federal Underused Housing Tax (UHT)?

What properties received 2023 tax slips?

What is my SIN number used for?

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Referrals

How do I get my referral bonus?

How long does it take to apply my referral bonus?

I haven’t received my referral bonus, what can I do?

I did not use my friend’s referral link while signing up. Can I still receive my bonus?

Adding CAD Funds

Depositing funds via Interac

Add CAD funds via bank transfer (EFT)

How do I cancel my add funds request?

How to recover a missing Interac deposit

Do I get a receipt when the Electronic Funds Transfer (EFT) transaction is complete?

I received an email notifying me that my EFT failed due to an error. What happened?

What is an EFT?

What is Instant Funding?

How long does it take for my funds to show up in my addy wallet?

What happens if I have non-sufficient funds on an EFT I initiated?

What are guaranteed funds?

Why some funds are not available

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Withdrawing Funds

How long does it take to verify my bank account for withdrawal purposes?

How do I withdraw my funds?

What does an addy withdrawal look like in my bank account?

Why can’t I withdraw my funds?

I want to withdraw more than $500

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USD Funds

How to withdraw from your USD addy wallet

Automatically pair your USD account with Plaid

Why is my available balance less than my wallet balance?

How to obtain a Direct Deposit form for your Simplii USD Savings Account

How to obtain a void cheque for your Simplii Financial USD Chequing account

What Canadian FIs offer USD bank accounts?

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Bank Account Linking

How to add, remove or change your linked bank account

Information about Pre-Authorized Debit (PAD) agreements

Eligible Investors

How do I qualify as an Eligible Investor in British Columbia?

How do I qualify as an Eligible Investor in Alberta?

How do I qualify as an Eligible Investor in Saskatchewan?

How do I qualify as an Eligible Investor in Ontario?

What is the suitability questionnaire?

What is an Eligible Investor?

What is the Eligible Investor questionnaire?

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Real Estate Fund

What is a Real Estate Fund?

Hard Money Loans

Understanding Foreclosure and Priority in Hard Money Loans/Private Lending (BC, Canada)